Our Clients
We've created customized, integrated training programs for the following organizations:
Consolidated Edison of New York
BBA designed and implemented a training program for all 14,000 employees of this organization from the Executive level to line staff. The training program addressed three key areas: communication, diversity, and conflict resolution. During this project, BBA deployed a staff of 42 trainers to 16 locations throughout the New York metropolitan area and accommodated various work shifts.
…BBA provided Con Edison employees with a diversity training program called "Building Bridges." BBA assessed the needs of our company, designed curriculum to meet those needs, and provided experienced instructors to deliver the training. Evaluations and feedback received from our employees indicate the program was well received. Claude Trahan, Esq.
Vice President-Human Resources
ConEdison
League of Voluntary Hospitals and Local 1199 Training and Upgrading Fund
For the last few years, BBA has worked closely with the League 1199 SEIU Training and Upgrading Fund and its member institutions to provide customized training programs to meet the needs of our members and other employees of the institutions represented by Local 1199. In order to customize these programs, BBA conducted needs assessments and developed specialized curricula prior to providing instruction.
Deborah King
Executive Director
1199SEIU/League Training and Upgrading Fund
Since 1997, BBA has provided comprehensive and diverse training programs including:
- Team Building
- Conflict Resolution
- Management Training
- Communication Training
- Customer Service Training
- Cultural Competency
- Labor/Management Collaboration/Problem-solving
- Strategic Planning
This work has been done in the following Health Care Institutions:
- Brookdale Hospital
- Flushing Hospital
- North General Hospital
- St. Mary’s Hospital
- Montefiore Medical Center
- Wyckoff Heights Medical Center
- Jamaica Hospital
- Southside Hospital
- Mt. Sinai Medical Center
- New York University Hospital
- Kingsbrook Jewish Medical Center
- Long Island Jewish Medical Center
- Lutheran Hospital
- Grace Plaza Nursing Home
BBA facilitated a series of successful Crisis Intervention Mediation classes for labor and management associates. The end result of this training is an organizational recommitment to be a non-violent, friendly and wholesome environment in which to work while delivering quality health care to those we serve.
Janett Hunter
Grants Manager
Montefiore Medical Center
Prudential
BBA has an ongoing relationship with Prudential to provide Team Building for Executive Teams in various locations across the country. These designs involve blended learning opportunities (a combination of technology and traditional classroom training).
Education and Assistance Corp (EAC)
EAC is a not-for-profit organization housed in Nassau County, New York. Since 1995, BBA has been providing annual Certificate Training in Basic Mediation Training for Community Mediation Programs. BBA has also provided Cultural Competency training for all employees of the organization.
We have had a number of positive experiences with BBA's training. From basic dispute resolution to workplace diversity, peer mediation training to cultural sensitivity workshops, their training has been exceptional. We have been able to work with BBA successfully in all instances to ensure their efforts were tailored to our needs. The feedback has been universally positive, and the atmosphere created in their sessions ensure that staff will learn in a positive, non-threatening manner
Rebecca Bell
Executive Vice President
Education and Assistance Corp
United States Postal Service
BBA has provided an array of services for USPS, including:
- Labor/Management Collaborative Projects
- Team Building
- Communication
- Strategic Planning
Health Improvement Plan Administrators (New York, Florida)
BBA provided outstanding Mediation Services for HIPA and the Office & Professional Employees International Union, AFL-CIO, Local 153 during recent Contract Negotiations proving instrumental in the Parties ability to arrive at an Agreement before the predetermined deadline. Anthony Zannini
Director of Human Resources
Health Insurance Plan Administrators (HIPA)
Our work with HIPA has been comprehensive and focused on various aspects of the Union environment, including:
- Successful contract negotiations
- Team Building
- Labor/Management Collaborative Projects
- Leadership Development
- Communication
- Team Building (Executive Level)
- Strategic Planning
Hofstra University
BBA has provided extensive training for Management and Middle Management staff at Hofstra University. This has included:
- Team Building
- Communication
- Conflict Resolution
- Stress Management
Cornell University School of Industrial and Labor Relations
For the past decade, BBA has designed and implemented the “Conflict Resolution Certificate Program for Cornell University. Our organization also designed the “Minority Arbitrator Program”, a certificate program for attorneys, management and union employees.
Other clients include:
- City of Buffalo Board of Education
- Blue Cross and Blue Shield of Michigan
- Education and Assistance Corporation
- New York State Nurse's Association
- State of Pennsylvania Auditors
- General Office
- Working America Institute
